Sales as a Service

Your OTA channels, professionally managed

Most hotels lose revenue on OTAs not because the demand is missing, but because nobody owns the channel day to day. Hotelesy takes that job over. A dedicated team manages your listings, rates, promotions and reviews across every marketplace — and you pay a flat monthly fee based on the number of rooms you have, not a commission on what we sell.

Talk to us → See what's included

At a glance

Flat fee

Monthly, by room count

No commission

We never take a cut of revenue

15+ OTAs

Managed end to end

Daily

Rate & inventory checks

Speak to a specialist — no obligation

Why it matters

Built to solve the problems that actually cost you money

Listing & content optimisation

Room descriptions, amenity mapping, photo ordering, policy setup and USP copy rewritten for each marketplace's ranking logic — not copy-pasted across all of them.

Rate parity enforcement

We monitor your rates across every channel daily and correct disparity before it costs you ranking, commission penalties or a direct-booking guest.

Promotion & campaign calendar

Genius, Preferred Partner, Mobile Rates, Early Bird, long-stay and flash-sale participation planned around your actual occupancy curve, not applied blindly.

Review response management

Every review answered in your brand voice within 24 hours. Review score is a ranking factor on every OTA — we treat it as a revenue lever, not an afterthought.

Inventory & stop-sell control

Allocation, closeouts, minimum-stay rules and last-room availability handled by people who watch your pickup pace every morning.

Monthly performance reporting

Channel-wise production, ADR, cancellation ratio, visibility score and commission outflow — with a clear recommendation list for the month ahead.

Process

How the engagement works

Audit

We review every live listing, your current rate structure, content gaps, review backlog and commission exposure, then share a written findings document.

Onboard

Extranet access is set up, channel manager connections are verified, and your rate plans and room types are mapped cleanly across all marketplaces.

Optimise

Content, photos, policies and promotions are rebuilt marketplace by marketplace. Most properties see ranking movement within the first 30–45 days.

Run & report

Daily rate and inventory management, review responses and campaign participation — with a monthly performance review call.

Inclusions

What is included every month

One flat monthly fee based on your room count. No commission, no revenue share, no per-booking charge.

Request a proposal →

Dedicated OTA account manager

Listing setup on new marketplaces

Content and photo optimisation

Daily rate parity monitoring

Inventory allocation and stop-sell management

Promotion and campaign enrolment

Review response within 24 hours

Competition rate shopping

Commission and payout reconciliation support

Extranet dispute and escalation handling

Monthly performance report and strategy call

Direct-booking recovery recommendations

Marketplaces we manage

Booking.com Expedia Agoda MakeMyTrip Goibibo Airbnb Cleartrip EaseMyTrip Yatra Hotelbeds Trip.com Google Hotel Ads

Questions

Things hoteliers usually ask

How is the fee calculated?

It is a flat monthly amount tied to the number of rooms in your property — so a 20-room boutique pays less than a 120-room hotel. We do not take a percentage of revenue or a per-booking commission, which means our fee does not grow just because you had a good month. Share your room count and we will send the exact figure.

Do I need to use Hotelesy PMS to buy this service?

No. OTA Management works with whatever PMS and channel manager you already run. If you do use Hotelesy, reporting is tighter because we can see pickup and rate data directly, but it is not a requirement.

Who owns the OTA accounts?

You do, always. The listings, the contracts and the payouts stay in your name. We operate as an authorised user on your extranet and hand access back cleanly if you ever stop the service.

Will you drop my rates to drive volume?

No. Discounting is the easiest way to show short-term production and the fastest way to destroy ADR. Our brief is revenue and profitability, not room nights. Any rate strategy change is proposed to you before it goes live.

How long before I see results?

Content and parity fixes usually show up in visibility within 30–45 days. Ranking and review-score improvements compound over a quarter. We report monthly so you can see the movement rather than take our word for it.

Is there a lock-in period?

We ask for an initial three-month term because the first month is largely audit and rebuild work. After that it runs month to month.